International Journal of Information Studies

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Print ISSN:1911 8408
Online ISSN:1911 8414

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User Perception Tapping in Academic Environment: Evidence-Based Case Study

K.Vimaladevi, R. Maheshkumar
VLB Janakiammal College of Arts and Science Kovaipudur Coimbatore - 42 India

Abstract: The current study intended to investigate the studentÃ¢â‚¬â„¢s satisfaction of the information resources use. The primary goal of the study is to find out whether the students are satisfied with the library resources and services or not. A set of 250 copies of a designed questionnaire were administrated to the students that used the library during the period of the study, out of which 230 was returned and used for analysis, and this data is used to tap the user requirements. The finding exposed that the students use the library very often, and they are satisfied with the library resources and services. It is therefore concluded that management of library should consider more attention to quality and library resources and services for the benefits of library users and the image of the library.

Keywords: Academic Libraries, Users Satisfaction, Information Resources User Perception Tapping in Academic Environment: Evidence-Based Case Study

DOI:https://doi.org/10.6025/ijis/2021/13/4/120-128

Full_Text PDF 2.36 MB Download: 158 times

References:

[1] Agnes Namaganda and Patrick Sekikome. (2013). Users Perception of Makerere University Library, Qualitative and Quantitative Methods in Libraries, Volume 4, 403-410.
[2] Adeniran, Pauline. (2011). User Satisfaction with academic libraries services: Academic staff and students’ perspectives, International Journal of Library and Information Science, 3 (10) 209-216.
[3] Tiemo, Pereware Aghwottu., Ateboh, Benedict Alaowei. (2016). Users Satisfaction with Library Information Resources and Services: A Case Study College of Health Sciences Library Niger Delta University, Journal of Education and Practice, 7 (16) 54- 59.
[4] Ezeala, Lily Oluebube., Yusuff, Eunice Olufunmilola. (2011). User Satisfaction with Library Resources and Services in Nigerian Agricultural Research Institutes, Library Philosophy and Practice, e-journal.
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[7] Amit Kumar and Ram Gopal Garg. (2016). User Perception towards E-resources and Services of IIT-Guwahati Library, DESIDOC Journal of Library and Information Technology, 36 (1) 40-46.
[8] Adam, Rilwan. (2017). Assessment of Library Service Quality and User Satisfaction among Undergraduate students of Yusuf Maitama Sule UniversiTy Library, Library Philosophy and Practice, e-journal, 9 (14).
[9] Okpe, Ogbuiyi. (2013). Evaluated the use of library materials in private universities in Nigeria, (2013), Kuwait Chapter of Arabian Journal of Business and Management, 2 (8) 33-41.
[10] Ijiekhuamhen, O. P. Aghojare, B., Ferdinand, O. A. User satisfaction with academic library performance,
[11] Aghojare, etc. (2015). Assess users’ satisfaction on academic library performance: a study. International Journal of Academic Research and Reflection. 3 (5) 6-77.
[12] Adegbilero and Ikenwe. (2014). Investigated utilization and user satisfaction of public library services in Nigeria, This study was explained that, users are satisfied with current awareness services, Lending services, and Information retrieval and Internet services in the library.
[13] Agnes Namaganda., Patrick Sekikome. (2013). Qualitative and Quantitative Methods in Libraries (QQML) 4: 403 –410, 2013 Received: 27.5.2013 / Accepted: 20.11.2013 ISSN 2241-1925 © ISAST Users’ Perceptions of Makerere University Library Services

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