Journal of Information & Systems Management (JISM)

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Journal of Information & Systems Management (JISM)

Evaluation of the Performance of the University Information Systems: Case of Moroccan Universities

M. Ayoub Gacim, Pr. Hicham Drissi, Pr. Abdelwahed Namir
Laboratory of Information Technology and Modeling (LTIM), Hassan II University, Faculty of Sciences Ben MÃ¢â‚¬â„¢SIK Casablanca, Morocco Laboratory of Research and Prospects in Finance and Management (LRPFG), Hassan II University National School of business an

Abstract: The purpose of this paper is to develop a conceptual model of university information systems performance measurement. To do this we resorted to the choice of 3E-3P model. This model proposes a development under the spectrum of the systemic approach. The objective is to provide a tool to decision-makers in order to understand the dynamics of performance measurement. The model is based on a logic of decomposition of the global performance into three partial performances. The measurement is carried out at each pillar individually using a multi-criteria approach (MACBETH), and subsequently the consolidation of the three partial performances is carried out with the same multicriteria logic.

Keywords: Information System, Performance, Multicriteria Modeling, University Information System

DOI:https://doi.org/10.6025/jism/2020/10/1/8-18

Full_Text PDF 3.69 MB Download: 328 times

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