References: [1] University News – a weekly Journal of higher education, 40 (51), December 23-29, 2002 [2] University News – a weekly Journal of higher education, 40 (6), February 11-17, 2002. [3] University News – a weekly Journal of higher education, 40 (29), July 22-28, 2002. [4] Library Philosophy & practice, 5 (2), Spring 03ISSN-1522-0222. [5] http://en.wikipedia.org/wiki/Quality_Management_System |