Knowledge Management Lifecycle Model in Islamic Banks
Nurdin Nurdin, Khaeruddin Yusuf
International Journal of Information Studies, Vol. 10, No. 2, 2018.
DOI: 
Link: http://www.dline.info/ijis/fulltext/v10n2/ijisv10n2_3.pdf
Abstract:
Literature addressed how conventional banks have successfully implemented knowledge management strategy using various models to support their business performance. Meanwhile, limited studies have been proposed regarding how
Islamic banks manage different knowledge to support their business process. By using knowledge management lifecycle
theory, the authors studied knowledge management process within two branches of Islamic Banks in Central Sulawesi. Data
were gathered through observation, written material, and in-depth interviews with key informants from both banks. The
findings show the knowledge management lifecycle model within Islamic banks does not necessarily follow the theoretical
model built in conventional banking organizations because Islamic banks have unique characteristics. Islamic banks have
to integrate the knowledge into Islamic values and norms before it is stored, shared, used, and improved as showed in the
theoretical construct. As a result, the knowledge management lifecycle model was revised according to Islamic banks
characteristics.