Utilization of Information and Communication Technologies (ICT) in Public Library Services in India
Selvam S
International Journal of Information Studies, Vol. 13, No. 2, 2021.
DOI: https://doi.org/10.6025/ijis/2021/13/2/58-63
Link: https://www.dline.info/ijis/fulltext/v13n2/ijisv13n2_3.pdf
Abstract:
The study investigated the ICT and its impact on library and information services. The present study demonstrates and elaborates the primary way to learn about ICTs, the purpose of using ICT enabled library services, to assess to what extent users are utilized ICT based library services and facilities, various aspects of Internet usage, favourite search engines, and problems faced by the users in using the ICT in libraries. The papers also determine the satisfaction level of users regarding library services, online database services and infrastructure facilities. Suggestions have been given to make the service more beneficial in the library users of ICT Libraries in public library services all over India.