User Perception Tapping in Academic Environment: Evidence-Based Case Study
K.Vimaladevi, R. Maheshkumar
International Journal of Information Studies, Vol. 13, No. 4, 2021.
DOI: https://doi.org/10.6025/ijis/2021/13/4/120-128
Link: https://www.dline.info/ijis/fulltext/v13n4/ijisv13n4_2.pdf
Abstract:
The current study intended to investigate the studentâ€™s satisfaction of the information resources use. The primary goal of the study is to find out whether the students are satisfied with the library resources and services or not. A set of 250 copies of a designed questionnaire were administrated to the students that used the library during the period of the study, out of which 230 was returned and used for analysis, and this data is used to tap the user requirements. The finding exposed that
the students use the library very often, and they are satisfied with the library resources and services. It is therefore concluded that management of library should consider more attention to quality and library resources and services for the benefits of library users and the image of the library.