Journal of Digital Information Management Tomáš Nestorovič 9 1 2011 http://www.dline.info/fpaper/jdim/v9i1/1.pdf This paper focuses our agent-based approach to dialogue management equipped with a deliberation mechanism further extensible with additional features. The aim of this study has been to create a manager which can exhibit complex behaviour from two points of view – the development and runtime ones. To support the fi rst case, the domain developer needs to provide a set of plans which tell the agent how to cope with particular tasks. Then during the runtime, the agent processes these plans to manage the dialogu e in accordance with an optimization criterion specifi ed. This paper summarizes our effort and gives an overview about our architecture.