Perceived Value of Enterprise Applications
Nasser Al Alwan, Ahmed Alzahrani, Osama Alfarraj, Ahed Abugabah
Journal of Information Technology Review, Vol. 5, No. 4, 2014.
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Abstract:
In recent years, there has been a rapid increase in the interest of organizations to gain more efficiency and effectiveness in their process and to respond more appropriately to the speedy changes in the external environment using
information technology. Consequently organizations are looking for software applications to integrate business practices
and improve the access to real time, updated and accurate information. In order to deal with such a changing environment organizations have turned to Enterprise Resource Planning (ERP) systems as these systems promising enormous benefits
and significant improvements among which the enabling the effective information flow within the entire organization. This study evaluates the perceived value of the ERP systems from at the user level. Unlike other study which focused on
other outcomes of the ERP implementation such as financial and economical revenues the study takes a further step in focusing on ERP users to see whether or not the systems deliver the expected benefits at the user level.