Users' Information Access Pattern in Kashmir: A Systematic Review
Salik Parveaz, Asif Khan
Journal of Digital Information Management, Vol. 23, No. 2, 2025.
DOI: https://doi.org/10.6025/jdim/2025/23/2/75-98
Link: https://www.dline.info/fpaper/jdim/v23i2/jdimv23i2_1.pdf
Abstract:
Information seeking/access is an inherent practice through which humans cope with their environment. Advancements in technology have dramatically changed information-seeking, making it technologically driven and dependent. Due to its importance, the various aspects of information-access behaviour have been explored across populations, contexts, and geographies. A comprehensive analysis that contextualises and coherently integrates the findings of studies conducted in the Kashmir region of India is lacking. A search was conducted in the Google Scholar database to find the existing studies on information-seeking behaviour in Kashmir. Of 389 search results, 37 research studies met the inclusion criteria. This study uses a systematic review to explore the general information-seeking behaviour in Kashmir. Findings reveal that the Internet and libraries are popular sources of information. Research is the primary information needed by most users. Ease of access is the most cited criterion for source selection. Internet connectivity, infrastructure, and political climate are key factors affecting information-seeking behaviour. The Apriori system and content knowledge result in high recall and precision.