The Success Factors of Electronic Commerce for Small and Medium Enterprises in West Sumatera â€“ Indonesia
Rahmat Hidayat, Albar Albar
Journal of Data Processing, Vol. 4, No. 4, 2014.
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Abstract:
The technology and internet in Indonesia has a great impact on the business movement. Utilizing internet
technology has become one of the innovative ways in goods and service selling activities in cyber world named as electronic
commerce or e-commerce. This research employs the success concept of information system and e-commerce. It is intended to
prove that the website usage would be related to the website system quality; the Information Quality website. It is a service
quality which is provided by the website along with its features. It is said that these features could affect those who access the
web. However, the result of independent variable research shows that Quality of System, Quality of Service, and Feature have
a positive and significant influence toward the userâ€™ satisfaction of the e-commerce website model. On the other hand, the
Quality of Information has no influence at all on the userâ€™ satisfaction who use this model.