Evaluation of the Performance of the University Information Systems: Case of Moroccan Universities
M. Ayoub Gacim, Pr. Hicham Drissi, Pr. Abdelwahed Namir
Journal of Information & Systems Management, Vol. 10, No. 1, 2020.
DOI: https://doi.org/10.6025/jism/2020/10/1/8-18
Link: http://www.dline.info/jism/fulltext/v10n1/jismv10n1_2.pdf
Abstract:
The purpose of this paper is to develop a conceptual model of university information systems performance
measurement. To do this we resorted to the choice of 3E-3P model. This model proposes a development under the spectrum of
the systemic approach. The objective is to provide a tool to decision-makers in order to understand the dynamics of performance
measurement. The model is based on a logic of decomposition of the global performance into three partial performances.
The measurement is carried out at each pillar individually using a multi-criteria approach (MACBETH), and
subsequently the consolidation of the three partial performances is carried out with the same multicriteria logic.