@article{4849,
  author = {Anju Mani Tripathi, Debdas Mondal, Debal C. Kar},
  title = {A Comprehensive Assessment of Library Website Usability, Features, and Web 2.0 Services in Indian Institutes of Information Technology (IIITs)},
  journal = {Journal of Science &Technology Metrics},
  year = {2026},
  volume = {7},
  number = {3},
  doi = {https://doi.org/10.6025/jstm/2026/7/3/132-149},
  url = {https://www.dline.info/jstm/fulltext/v7n3/jstmv7n3_2.pdf},
  abstract = {This study evaluates the content, navigation, resources, design features, and user facing services of library
websites associated with Indian Institutes of Information Technology (IIITs). Against the background of the
World Wide Web (WWW) and advances in information and communication technology (ICT), library websites
have become important gateways to academic information, electronic collections, and networked services.
The study surveyed 26 IIIT library websites using a 65-item checklist organized into seven broad categories.
Websites were identified through Google searches and the official Ministry of Human Resource Development
website. The initial evaluation was conducted in August 2023 and verified from 10 to 25 September 2023.
Findings indicate that all websites provided basic background information, operating hours, membership
details, library services, resource links, and a visual interface. However, important gaps remained: none
provided an RSS feed, mobile page link, website content index, journal back volume information, or a feedback/
suggestion facility. Website update information was visible on 42.86% of sites, while only 57.14% reported
several key digital resource categories. The paper recommends regular content maintenance, accessible mobile
design, stronger discovery tools, feedback mechanisms, current awareness services, and broader access to
electronic and open access resources.},
}