JAIN, P K et al.
Evaluation of Library Websites of IITs in India based on Kano’s Model - A Preliminary Study.
Journal of Science & Technology Metrics, Vol. 1(1), p. 1-10, dec. 2024.
ISSN 2582-6956.
Available at: <https://www.dline.info/ojs/index.php/jstm/article/view/389>. Date accessed: 26 oct. 2026.