Diagramming Language for Process Documentation
Sabah Al-Fedaghi, Hind Almutairi
Progress in Computing Applications, Vol. 7, No. 2, 2018.
DOI: https://doi.org/10.6025/pca/2018/7/2/56-67
Link: http://www.dline.info/pca/fulltext/v7n2/pcav7n2_2.pdf
Abstract:
According to authorities, problems in organizations arise from the fact that employees have difficulties creating
a well-defined and understandable process. Process documentation is a way to visualize organizationsâ€™ processes that can be
simulated and modified for maximum efficiency. Typically, processes are fragmental, nameless, and invisible phenomena that
result in difficulties creating process documentation. In the software engineering field, unfortunately, efforts to document
processes often end up in voluptuous volumes of verbosity. Little previous research has been conducted in the specific area of
process documentation, but research has been conducted in the wide areas of process management and business process
management. The focus of this paper is on system documentation as a type of process documentation oriented toward
explaining how to do a process. We utilize a new diagrammatic language as a foundation for process documentation.
Examples are given from computer manuals and captured from actual processes. The resultant description seems to provide
a viable approach in process documentation.