Impact of Information and Communication Technology (ICT) on the Development of Small and Medium Enterprises (SMEs): An Insight from Bangladesh
Md. Rakibul Hoque
Progress in Machines and Systems, Vol. 3, No. 1, 2014.
DOI: 
Link: http://www.dline.info/pms/fulltext/v3n1/1.pdf
Abstract:
In this promising country, Information Communication Technology is the key to instill paradigm shifting. Bangladesh, having diversified economy, is performing abject the potential. However, it is a good sign that Bangladesh Government is recognizing the importance of small to medium enterprise (SMEs) for the greater economic growth. SMEs encounter many challenges including shortage of skilled labor, limited access to capital, and poor access to IT. This paper demonstrates an investigation into the Information Communication Technology (ICT) strategy of SMEs in Bangladesh using questionnaires and case studies to find out whether ICT strategy is used in SMEs in Bangladesh and also the current scenario of SME in Bangladesh, the impact of ICT in SME in Bangladesh, measures for growth of SME in Bangladesh. It was noticeable that most of the Bangladeshi SMEs donâ€™t have the required structure to effectively formulate the ICT strategy. However it was found from three case studies that organizations operating with a structured hierarchy proved to be far more advanced with regard to ICT strategy planning. On top of that, communication between levels was more efficient: that is why alignment of ICT strategy with business strategy was indispensable. It was also noticeable that top management influence is present at the decision making stages and through implementation, and ICT planning is undertaken in some way by Bangladesh SMEs.