Abstract Human resource management and recruiting in particular are subject to constant change – not least due to ever increasing digitalization. One way to improve efficiency in digital recruiting is to automate process steps using innovative technologies. In this context, chatbots are innovative conversational systems that offer such a potential. When applied to the field of recruiting, a chatbot can establish a new... Human resource management and recruiting in particular are subject to constant change – not least due to ever increasing digitalization. One way to improve efficiency in digital recruiting is to automate process steps using innovative technologies. In this context, chatbots are innovative conversational systems that offer such a potential. When applied to the field of recruiting, a chatbot can establish a new channel for the communication between a company and potential applicants. This paper investigates motivators and barriers of recruiting chatbot usage as well as the candidates’ expectations and preferences on the chatbot design. Moreover, factors influencing the perception of recruiting chatbots derived from the theory of social presence were investigated. The empirical study was carried out in the form of a quantitative online questionnaire within a sample of 213 respondents in Germany. As a result, the study reveals a general interest in the usage of recruiting chatbots as well as important motivators, barriers, and design preferences from the candidate perspective. Read More Read Less

Abstract e-Consultations are consultations supported by information and communications technology (ICT). This paper presents one specific methodology for consultations between stakeholders (“Consultative”) and discusses how this methodology can be supported by ICT. The discussion is based on a bilateral project between Poland and Norway to implement the “Consultative” methodology in Poland.... e-Consultations are consultations supported by information and communications technology (ICT). This paper presents one specific methodology for consultations between stakeholders (“Consultative”) and discusses how this methodology can be supported by ICT. The discussion is based on a bilateral project between Poland and Norway to implement the “Consultative” methodology in Poland. Read More Read Less

Abstract Nowadays, life without technology is difficult to envisage for most users and considered a step back. Technology plays a major role in the evolution process and most people embrace it as part of their lives keeping up with all the new developments. Two-thirds of adults worldwide, 66.5 percent, will own smartphones next year, according to new forecasts from media measurement company Zenith. A... Nowadays, life without technology is difficult to envisage for most users and considered a step back. Technology plays a major role in the evolution process and most people embrace it as part of their lives keeping up with all the new developments. Two-thirds of adults worldwide, 66.5 percent, will own smartphones next year, according to new forecasts from media measurement company Zenith. A surmise that explains people’s dependence of technology is that it makes their lives easier to the point where even the impossible seems feasible. More and more tasks can be fulfilled faster, safer and more efficiently by computers rather than humans. Technology also makes up for human faults such as forgetfulness, haste and neglect. A mundane task, like taking your medication, can be easily overlooked during a stressful or agitated period. The consequences of this can only be unpleasant and even cause serious problems. Most in commodities can be easily avoided thanks to various newly developed applications and software. Read More Read Less